Setting up OpenVPN access on Android v4.0 devices.

This tutorial uses the official OpenVPN for Android app by Arne Schwabe which is a free download from the Google Play store. OpenVPN for Android uses the new VPNService API that requires neither Jailbreak nor root on your Android device. Your Android device must be running v4.0 and higher for this setup to be compatible.
Before you begin - Configure the VPNUK Config file for OpenVPN
Installing directly to an Android Device
Click here to configure the OpenVPN for Android config files from our server. Our system will automatically email your Config files to you or you also have the option to download them manually. Save (or copy if using USB) the config file to the root directory of the internal internal memory of your android device, once copied over the the exact location of the config file or directory containing the config file should be: /mnt/sdcard. If you are unable to download from here, please log into the Client CP or go to our Downloads page.

1. Install OpenVPN for Android

Go to the Google Play store on your Android device and download the official 'OpenVPN for Android' app by Arne Schwabe. If you are unable to use the following tag, you can download OpenVPN for Android from here.

2. Start Configuration

Click here to configure the OpenVPN for Android config files from our server. Our system will automatically email your Config files to you or you also have the option to download them manually.

3. Choose a Server

If your account is on the Shared IP platform, you are welcome to choose any or as many servers as you like. If you have a Dedicated IP account your server details will be automatically selected for you.

4. Get the files

Confirm your email address then click onto the Continue button or download the files manually. The files must be manually saved to the root directory or to a folder located in the root direcotry (/mnt/sdcard/).

5. Save File(s)

After a couple of minutes an email will arrive from our system. Go to your Android email client and save the file(s) to the root directory. As default they will be saved to the 'Download' folder in the root directory.

6. Open Application

Go to the OpenVPN for Android application and open it.

7. Import new configuration

Go to 'Profiles' and select 'Import'.

8. Select Configuration file

Click onto one of the '.ovpn' files and then click onto the 'Select' button.

9. Confirm Import

Click the the 'tick' icon to confirm the profile import.

10. Configure Connection

Click onto the 'edit' icon.

11. Basic Configuration

In order to make the OpenVPN setup procedure as easy as possible for you, we pre-configure the connection settings for you, so you should not normally have to make any changes or add additional settings to your configuration file. All you have to enter is your login 'username' and 'password'. To do this scroll down to the bottom of the basic configuration screen and enter the login details that we sent to you in your 'Welcome to VPNUK' email.

12. Save Settings

Once you have entered your login username and password you can click onto the 'Back' button in order to return to the 'Profiles' overview.

13. Connect to VPNUK

You can now connect to the VPNUK service by clicking onto the connection.

14. Connection Overview

The connection will now initiate and connect you to the VPNUK server. The first time you connect to OpenVPN for Android you may receive a prompt. Check the box labelled 'I trust this application' then click 'OK'.

Troubleshooting Guide

Your VPNUK account should work first time, everytime. If you ever experience any problems with your VPN connection the first thing we urge you to do is contact us on our Live Help service, we can offer instant assistance with all connection issues and get you back online. The following is a basic troubleshooter for the more common issues that can arise from our VPN service.

ISP DNS Hijack / DNS Leak Protection

Some ISPs will attempt to hijack your DNS settings which hinders the VPN connection from functioning correctly. If you find that your VPNUK connection does not route your traffic correctly you can try changing your Public DNS server to the VPNUK DNS server or to an alternative like Google DNS.
1. Go to Settings.
2. Go to 'Wireless and Network' settings.
3. Go to 'Wi-Fi'.
4. Click your connection from the list of available networks for a few seconds and select 'Modify network' when the option appears.
5. Select the option to 'Show advanced options' and ensure the IP Settings dropdown is set to 'Static'.
6. Change 'DNS 1' to the VPNUK Public DNS server: 109.169.6.2 or the Google Public DNS IP address: 8.8.8.8.
7. Thats it!

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