Setting up IKEv2 VPN access through Blackberry Z10 and Blackberry Q10 Mobile Phones.

The following setup tutorial will guide you through a manual connection of an IKEv2 VPN connection on Blackberry Z10 and Q10 phones. The setup of an IKEv2 connection involves the installation of a certificate file.

1. Download the Certificate file

Download our Blackberry certificate file directly to your handset Click here to download our certificate file.

2. Blackberry Settings

Click onto the settings icon on your Blackberry

3. Security & Privacy

Go to 'Security and Privacy' from the list of System Settings.

4. Certificates

Click onto the 'Certificates' location.

5. Import

Click onto the 'Import' icon.

6. Select certificate

Select the certificate you downloaded earflier.

7. Confirm

Confirm the import by clicking onto the 'Next' button.

8. Confirmation

You will receive a 'Certificate Imported' confirmation if the install is successful.

9. View Certificate

You should now be able to see the 'VPNUK Root CA' certificate in your certificate store.

10. Network and Connections

Go back to 'Network and Copnnections' from the system settings menu.

11. VPN

From the list of Networks select the option for 'VPN'.

12. VPN Profile

Select 'Add VPN Profile'.

13. Profile Name

Enter any 'Profile Name'.

14. Server Address

Enter your chosen 'Server. You can find the server address in your 'Welcome to VPNUK' email and also in your client control panel on the VPNUK website.

15. Gateway Type

Enter the Gateway Type as 'Generic IKEv2 VPN Server'.

16. Authentication Type

Enter the Authentication Type as 'EAP-MSCHAPv2'.

17. Authentication ID Type

Enter the Authentication ID Type as 'Email Address'.

18. Username

Enter your VPNUK login username into all three of the 'Authentication ID, MSCHAPv2 EAP Identity and MACHAPv2 Username' fields.

19. Password

Enter your VPNUK Password into the 'MSCHAPv2 Password' field.

20. Gateway Auth Type

Enter the Gateway Auth Type as 'PKI'.

21. Gateway Auth ID Type

Enter the Gateway Auth ID Type as 'Fully Qualified Domain Name'.

22. Gateway Auth ID

Enter the same server address as you entered into the 'Server Address' field as the 'Gateway Auth ID '.

23. Certificate

Choose the Gateway CA Certificate 'VPNUK Root CA'.

24. Secrecy

Toggle the 'Perfect Forward Secrecy' to 'On'.

25. Save Profile

Click onto the 'Save' icon.

26. Connect to VPNUK

Click onto the newly created VPNUK connection to connect to the VPN.

27. Connected!

You should now be connected to the VPNUK Service.

Troubleshooting Guide

Your VPNUK account should work first time, everytime. If you ever experience any problems with your VPN connection the first thing we urge you to do is contact us on our Live Help service, we can offer instant assistance with all connection issues and get you back online.

Contacts & Social
Correspondence Address:
VPNUK Limited
Office B0245
265-269 Kingston Road
SW19 3NW
United Kingdom

Telephone Contacts
INUM: +883 510 001 193 452
UK: +44 203 608 6599
USA: +1 702 9240633
Spain: +34 902 848 027

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