Setting up L2TP access on the Apple iPad

Setting up your VPN
Setting up vpn access on the Apple iPad is quick and easy. The following instructions will take you step by step in setting up your account over an L2TP conection.

1. Settings

Go to: Settings

2. General

Click on 'General' option from the left hand menu.

3. Network

Go over to the right hand side and select 'Network'.

4. VPN

Go to VPN.

5. Configuration

Click onto 'Add VPN Configuration'.

6. Description

Enter any description, for example: VPNUK.

7. Server

Enter a VPNUK server IP.

8. Account

Enter your VPNUK login username.

9. Password

Enter your VPNUK login Password.

10. Secret

Enter the VPNUK IPSec Key or Shared secret, its always: 69000903.

11. Send all Traffic

Slide 'Send all Traffic to the 'ON' position.

12. Save

Click onto the Save button at the top right.

13. Connect

In order to connect to the VPN you slide the VPN toggle to the 'ON' position

Screencast Tutorial

Troubleshooting Guide

Your VPNUK account should work first time, everytime. If you ever experience any problems with your VPN connection the first thing we urge you to do is contact us on Live Help, we can offer instant assistance with all connection issues and get you back online. The following is a basic troubleshooter for the more common issues that can arise from our VPN service.