Setting up VPN access on a Windows 10 Mobile Device

Setting up your VPN over IKEv2
Setting up vpn access on a Windows Mobile device is fairly straight forward. The following instructions will take you step by step in setting up your account. Windows Phone configured with Windows 10 moble is compatible with connections made through IKEv2 which involves downloading and installing a server certificate file for each server you would like to connect to.

1. Download and Install the Certificate file

Download and install our certificate file, you will be asked if you would like to open or save the file, choose 'Save'.
Click here to download our IKEv2 certificate as a .crt file.
Click here to download our IKEv2 certificate as a .cer file.

2. Open the Certificate

Tap onto the screen to open the certificate file..

3. Install the Certificate

Click onto the 'Install' button to install the certificate to the mobile device.

4. Installation Confirmation

Once the certificate has been installed click onto the 'OK' button.

5. Setting up the VPN connection

From the home screen go to the main menu and select 'Settings'.

6. Settings Menu

Scroll down the settings list and select 'Network & Wireless'.

7. Network and Wireless Options

Goto the bottom of the list of option and seclect 'VPN'.

8. Add a VPN connection

Click onto the plus '+' symbol to create a new VPN account.

9. Connection name

Enter any name for the connection.

10. Server name

Enter any server name, clients on our SHared IP platform can connect to any of our Shared IP servers. Clients on the Dedicated IP platform should enter the server their unique IP address corresponds to. You can find server addresses in your 'Welcome to VPNUK' email or in the 'Client CP' on the VPNUK website.
NOTE: Please only enter the server name, DO NOT enter the IP address of the server.

11. VPN type

Choose 'IKEv2' from the choice of VPN connection types.

12. Type of sign-in info

Choose 'Username and password' as the Type of sign-in info.

13. Login username

Enter the username that was sent to you in the 'Welcome to VPNUK' email.

14. Login password

Enter the password that was sent to you in the 'Welcome to VPNUK' email.

15. Remember info (Optional)

You can choose the phone to save the login username and password. This will save entering the details during future login procedures.

16. Save your connection details

You can now save the connection by clicking onto the 'Save' button.

17. Connecting to the VPN

Click onto the profile name you would like to connect to and then click onto the 'Connect' button.

18. VPN Connected

Once connected the VPN profile will display a 'Connected' state.

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