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Knowledge Base

VPNUK Knowledge Base

Comprehensive help articles, setup guides and troubleshooting advice — covering all connection types, devices, firewalls and account management.

13 categories
123 articles
24/7 support
1:1 Dedicated IP
3 articles

Port forwarding, rDNS, OpenVPN and technical help for 1:1 Dedicated IP accounts.

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About VPNUK
9 articles

Bandwidth, speeds, logs policy, service guarantee, VPN types and contact information.

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Accounts & Billing
13 articles

Account types, subscription costs, refund policy, cancellations and DDOS protection.

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Compatibility
9 articles

Supported devices, P2P, VoIP, geo-location, censored regions and proxy setup.

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Firewalls & Security
12 articles

Configuration guides for AVG, Norton, McAfee, ESET, ZoneAlarm and other firewalls.

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General
9 articles

What is a VPN, legality, running costs, speed tests and common questions.

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Members Area
8 articles

Login, password recovery, account import, switching servers and renewing.

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OpenVPN
15 articles

Configuration, protocols, split tunnels, disconnection issues and DD-WRT logs.

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Smart DNS
7 articles

Setting up SmartDNS, registering IPs, adding services and troubleshooting.

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Technical Help
12 articles

DNS leak protection, connection types, error codes, IPv6, speed issues and remote help.

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Troubleshooting
14 articles

Connection errors, L2TP issues, slow speeds, WebRTC, SMTP and split tunnels.

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VPN Routers
7 articles

Setup guides for GL.iNET, ASUS, MikroTik and TP-Link routers with OpenVPN & WireGuard.

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WireGuard
5 articles

Configure WireGuard, split tunnels, local network access and account compatibility.

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