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SETUP GUIDES

Amazon Fire TV — VPNUK App Setup

Setting up VPNUK access on Amazon devices. VPNUK recommends the VPNUK App when using Amazon devices — compatible with all Amazon devices including Fire Phone, Fire Tablets and Fire TV. Available from the Amazon App Store or via Sideload.

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What you need

  • Active VPNUK account
  • VPN username & password
  • Amazon device (latest firmware)
  • Internet access

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Our support team is available 24/7 via live chat, WhatsApp or phone.

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The VPNUK App has been developed from the ground up to our very own specification, running the highly secure, multi-configurable and widely compatible WireGuard and OpenVPN engines, you have a choice of connection types. The VPNUK App offers an extremely simple interface, zero configuration is required — once installed simply choose your connection type, enter your login credentials, choose your server and hit the connect button.

VPNUK API: The VPNUK App uses our API which assists you with setup. The App is fully implemented with Amazon In-App purchase, so you are able to administer your account directly from the App.

This tutorial uses the official VPNUK app designed for Amazon Fire TV (FireOS) devices, which is a free download from the Amazon App Store and compatible with all Amazon (FireOS) devices including Fire Phone, Fire Tablets and Fire TV. Your Amazon device must be running the latest Amazon firmware.

Install VPNUK App for Amazon

Go to the Amazon App Store on your Amazon device and search for the official 'VPNUK' app,install it and run the app.

VPNUK App in Amazon App Store

Onboarding

If you already have a VPNUK account click 'Sign In', if you do not have an account choose the option to 'Sign Up' for a 1 month free trial.

VPNUK App in Amazon App Store

Connection Settings

Click onto the settings cog.

VPNUK App icon on Amazon Fire TV

Choose login type

You can login with your VPNUK account credentials or with your User Account credentials. In this guide we will use the VPN Account Credentials

Amazon Fire App - Settings cog

Enter Username

Enter your VPN Account Username

Amazon Fire App - Enter VPN credentials

Password

Enter your VPN Acocunt password.

Amazon Fire App - Server selection

Connection Type

You can connect to the VPN through a WireGuard or OpenVPN connection.

Amazon Fire App - Account type selection

Choose Server

Click onto the 'Select Server' dropdown menu and select your VPNUK server. If you have a dedicated IP account you must select the server that corresponds with your unique IP.

Amazon Fire App - Select server

Connect

You can now connect to your VPNUK account.

Amazon Fire App - Connect button

Connection Complete

Your account will now be connected to the VPN. If you would like to disconnect or switch to a different server, click the Disconnect button and choose a different server. You can reconnect from the Quick Launch screen using the quick connect toggle. To edit your connection in future, click the settings cog on the top right of the screen.

Amazon Fire App - Connected

This tutorial will show you how to download the official VPNUK app using the Downloader app. The VPNUK App is available for direct download from our server and is compatible with all Amazon devices including Fire Phone, Fire Tablets and Fire TV.

Sideload Prerequisites

Kindle Fire or Fire Phone: Enable Unknown Sources — pull your notification bar down, select Settings > Applications and set Apps from Unknown Sources to On.

Amazon Fire TV: Enable Developer Options — go to Settings > My Fire TV > Developer Options > Enable Install from Unknown Sources.

Install VPNUK App via Downloader

There are three sub-steps to download and install the VPNUK App using the Downloader app:

A

Install Downloader from Amazon App Store

From your Amazon Fire TV home screen go to Find from the menu, then search for and install the Downloader App.

Downloader App for Amazon Fire TV
B

Enter the VPNUK App URL into Downloader

Enter the VPNUK URL aftv.vpnuk.net into Downloader, then click Go.

Enter VPNUK URL in Downloader

Install VPNUK App for Amazon

Go to the Amazon App Store on your Amazon device and search for the official 'VPNUK' app,install it and run the app.

VPNUK App in Amazon App Store

Onboarding

If you already have a VPNUK account click 'Sign In', if you do not have an account choose the option to 'Sign Up' for a 1 month free trial.

VPNUK App in Amazon App Store

Connection Settings

Click onto the settings cog.

VPNUK App icon on Amazon Fire TV

Choose login type

You can login with your VPNUK account credentials or with your User Account credentials. In this guide we will use the VPN Account Credentials

Amazon Fire App - Settings cog

Enter Username

Enter your VPN Account Username

Amazon Fire App - Enter VPN credentials

Password

Enter your VPN Acocunt password.

Amazon Fire App - Server selection

Connection Type

You can connect to the VPN through a WireGuard or OpenVPN connection.

Amazon Fire App - Account type selection

Choose Server

Click onto the 'Select Server' dropdown menu and select your VPNUK server. If you have a dedicated IP account you must select the server that corresponds with your unique IP.

Amazon Fire App - Select server

Connect

You can now connect to your VPNUK account.

Amazon Fire App - Connect button

Connection Complete

Your account will now be connected to the VPN. If you would like to disconnect or switch to a different server, click the Disconnect button and choose a different server. You can reconnect from the Quick Launch screen using the quick connect toggle. To edit your connection in future, click the settings cog on the top right of the screen.

Amazon Fire App - Connected

Troubleshooting Guide

Your VPNUK account should work first time, every time. If you experience any problems, the first thing to do is contact us on our Live Help service for instant assistance. The following is a basic troubleshooter for the most common issues.

  1. Cannot Connect. Go to Optional Settings, change the Protocol from UDP to TCP or vice versa. You can also try enabling Obfuscation.
  2. Connection is slow. Go to Optional Settings and change the Protocol from UDP to TCP or vice versa. You can also try lowering the MTU slightly, one step at a time, and using a third-party DNS provider.
  3. Connection Blocked. Go to Optional Settings and switch on Obfuscation.
  4. VPN connects but not routing traffic. Go to Optional Settings and lower your MTU. If that does not work, try enabling Custom DNS.
  5. Nothing Works. Please contact our Live Help team. Copy or screenshot the last dozen or so lines of the connection Log to send to us.

VPN Setup on Routers — Protect All Devices

For users who want complete home-wide security, setting up VPNUK on a VPN-compatible router is a great option. VPNUK supports all modern routers with VPN functionality.

Benefits of Router VPN

  • Protects All Devices — covers Smart TVs, game consoles and all connected devices
  • Always-On VPN — no need to connect manually each time
  • Multiple Protocol Support — works with OpenVPN, WireGuard, L2TP and PPTP
  • Bypass VPN Blocks — avoid app-based VPN restrictions on streaming services

Drawbacks of Router VPN

  • Slightly Slower Speeds — due to encryption overhead
  • More Complex Setup — requires manual configuration (VPNUK provides easy guides)
  • Not All Routers Support VPNs — ensure your router is compatible before setting up

VPNUK offers detailed setup tutorials for all supported routers, making it easy to configure your VPN at the router level.

View All Router Guides